Frequently Asked Questions

Products are supplied strictly for laboratory research. They are not intended for human or veterinary use and are not accompanied by practical instructions, application procedures or outcome claims.

Lyophilised peptides are freeze-dried to remove moisture and improve laboratory handling stability. Available documentation is shown per product and batch where records exist.

Purity and identification details are shown only in available COA, HPLC and/or MS files where a batch is on record. No hypothetical values or unavailable files are displayed.

A Certificate of Analysis (COA) is a quality documentation file for a specific batch. It can include purity, analytical method, identification, molecular mass and test date, where available.

A batch code is a unique reference linking a product to available documentation, the label and any related COA files.

Card, bank transfer and cryptocurrency (Bitcoin, TRX, USDC). The method is chosen at checkout. A 5% discount applies to payment in Bitcoin.

You can cancel without a fee before dispatch, including preorders. Consumer purchases covered by the right of withdrawal have a 14-day withdrawal period from receipt, subject to statutory exceptions. Rights concerning defective or incorrect goods remain separate. See our Cancellation & Refund Policy for the procedure and return costs.

Orders completed by 15:00 (Greek time) on business days ship the same day, provided payment and shipping details are complete. Orders placed after 15:00 or at weekends ship on the next business day.

Yes. When the order is dispatched, a confirmation email is sent containing the tracking number where available.

The products are supplied strictly for laboratory research use and are not approved medicines. They are not intended for human consumption, diagnosis, treatment or prevention of disease. For any health matter, consult a healthcare professional.

The products are offered as research materials, not medicines, so prescriptions do not apply. We do not provide usage or dosage instructions.

Free shipping: Greece from €50, Cyprus and Bulgaria from €100, France, Germany, Italy, Belgium, Netherlands, Spain, Austria, Czechia, Denmark, Estonia, Finland, Hungary, Ireland, Lithuania, Luxembourg, Latvia, Poland, Portugal, Romania, Sweden and Slovakia from €200. Final availability and cost are confirmed at checkout.

By card, payment is completed at checkout. By bank transfer or cryptocurrency, the payment details are sent by email after the order.

No. We ship to Greece, Cyprus, Bulgaria and 21 more European Union countries. The full list is on the Shipping page.

Yes. Germany is one of our supported shipping destinations.

Greece: €6 shipping, free from €50. Cyprus: €20 shipping, free from €100. Bulgaria: €15 shipping, free from €100. France, Germany, Italy, Belgium, Netherlands, Spain, Austria, Czechia, Denmark, Estonia, Finland, Hungary, Ireland, Lithuania, Luxembourg, Latvia, Poland, Portugal, Romania, Sweden and Slovakia: €15 shipping, free from €200.

No. Products are supplied for Research Use Only / laboratory use and are not intended for human or veterinary use.

Your country may not currently be one of our supported destinations. We ship to Greece, Cyprus, Bulgaria and 21 more European Union countries. The full list is on the Shipping page.

Documentation is displayed by product and batch where available. COA, HPLC or chromatogram references may vary by batch.