Privacy Policy
- GDPR compliant
- Data protection
Last updated: February 2025
1. Introduction
Avenor Peptides is committed to protecting your personal data. This policy describes how we collect, use and protect your data in accordance with the GDPR.
2. Data We Collect
We collect the following data:
- Identification data (first name, last name)
- Contact information (email, phone, address)
- Organisation / institution information
- Order history
- Browsing data (cookies)
- IP address and approximate location (country level) via IP analysis, solely to display relevant shipping messages and improve user experience
3. Processing Purposes
Your data is used for:
- Order fulfilment
- Communication regarding orders
- Sending newsletters (with your consent)
- Improving our services
- Compliance with legal obligations
- Personalisation of shipping messages and freight estimates based on your approximate location
4. Legal Basis
Processing is based on contract performance, your consent, our legitimate interests and/or compliance with legal obligations.
5. Data Retention
Your data is retained for as long as necessary for the processing purposes or in line with our legal obligations (e.g. tax records).
6. Your Rights
You have the right to:
- Access your data
- Rectify inaccurate data
- Erasure ("right to be forgotten")
- Restrict processing
- Data portability
- Object to processing
7. Security
We apply technical and organisational measures to protect your data, including SSL encryption for all transactions.
8. Contact
For questions or to exercise your rights, contact us at orders@avenorpeptides.com